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![How Jeff Wan Catapulted Orders by 400% [Case Study]](https://ilogisticsusa.com/wp-content/uploads/2023/06/Jeff-scaled.jpg.webp)
Jeff Wan
Founder and Creative Director of Jeff Wan
According to Jeff Wan told iLogisticsUSA,
Since self fulfilling orders from our launch over a year ago, we reached a point where it became completely unsustainable for us to continue doing so.
Our order volume has grown immensely since we started the business, to where fulfillment doesn’t leave time for us doing anything else.
At the scale we’re starting to operate at, keeping everything in-house would mean that we would be picking and packing orders all day!
We have even bigger ambitions for our business going forward, including launching new products and increasing stock. So we wanted to free up our time to focus on growing our business, and knew it was time to outsource fulfillment to experts.
I spoke to 12 different fulfillment companies of all shapes and sizes — but our conversation with our iLogistics USA representative was by far the best.
Out of everyone that we had spoken to, our conversations with him felt the most like a real partnership.
He was extremely responsive, made sure to close the loop with us on all the questions we had, and guided us through optimal packaging decisions.
He even helped coordinate the move of our products from NY to iLogistics USA Fulfillment Center!
Altogether, iLogistics USA was able to provide us with the bespoke solution that we were looking for, and a sense of partnership we just couldn’t find anywhere else.
Jeff Wan has already become an award-winning brand, has graced the pages of multiple fashion publications, and has gained much notoriety with consumers of luxury handbags and accessories.
With fulfillment and shipping outsourced to iLogisticsUSA, we can finally focus on expanding our product offering to better meet customer needs.
I will continue designing and producing for each season—we are already in Saks Fifth Avenue—and will keep focusing on opening new markets.
The opportunity is truly endless. With iLogisticsUSA as our trusted partner and one of the top 3PL companies near me, we can continue to support the fashion industry in NY and beyond.
Fill out the form below to learn how iLogistics USA ecommerce fulfillment services and technology can help your business, discover if we’re a mutual fit, and get a pricing quote.
