The Benefits of Using E Fulfillment Companies for Your E-commerce Business
As e-commerce continues to expand globally, businesses are finding it more challenging to manage operations like warehousing, packaging, and shipping.
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As e-commerce continues to expand globally, businesses are finding it more challenging to manage operations like warehousing, packaging, and shipping.
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Super Kote 2000 was born in Colombia in 1994. Over the years, it established a strong presence across Latin America, supplying B2C and B2B customers with specialized lubricants, antifreeze coolants, fuel additives, and advanced metal treatments. In 2019, the company officially entered the U.S. market, bringing its legacy of innovation and performance with it.
Despite having a warehouse in Miami, Super Kote 2000’s U.S. operations were inefficient. Orders were fulfilled manually, inventory was tracked with spreadsheets, and each shipment required a trip to UPS, FedEx, or USPS. The company couldn’t integrate platforms like Amazon, eBay, or Walmart. This limited their ability to scale — especially during high seasons when inventory mismanagement led to stockouts.
Before working with iLogistics USA, Super Kote 2000 handled its fulfillment manually from a local warehouse in Miami:
The solution came through a friend who mentioned the 3PL concept. After researching online, iLogistics USA appeared as the top result. They reached out to six providers, but iLogistics was the first to reply and the one that impressed them most.
“They weren’t the cheapest, but they were the most human and organized. We visited the warehouse and saw their process live. Orders were going out automatically while we were there. That’s when we knew — this is how fulfillment should work.”