From TikTok Live to 233% growth—Pierina proved that when your content goes viral, your logistics better be ready.
Pierina is a vegan skincare brand committed to clean, chemical-free beauty. Born with the vision to transform skincare routines with safe, effective, and affordable products, the brand quickly gained traction on TikTok Shop. Within months, Pierina became one of the fastest-growing beauty brands on the platform.
But behind that explosive growth was a hidden bottleneck: logistics. The founder was overwhelmed—managing everything from live selling to packing orders at home. That all changed when Pierina partnered with iLogistics USA.
Since February 2024, iLogistics USA has been handling their fulfillment operations. The results? Smoother workflows, massive order growth, and a founder now free to focus on brand and sales.
Before iLogistics USA: Burnout, Chaos, and No Room to Scale
Pierina’s founder was doing it all. She created, sold, fulfilled, and managed customer service. Her primary sales channel was TikTok live sessions—but once the camera turned off, she had to pack dozens of orders into the night.
“I used to go live on TikTok, then immediately start packing orders… I ended the day completely drained.”
There was no time to grow, no energy to plan ahead. Fulfillment had become a wall between her and the next level.
What Pierina Values Most About iLogistics USA
Sub-24-hour processing on 100% of orders.
Real-time human support via Slack and WhatsApp.
Clear visual reporting and client portal.
Hands-on onboarding and ongoing support.
Custom packaging and SKU handling.
Competitive rates, no fine print.
Bilingual support (Spanish & English).
Real Human Support. Not Robots.
One of the most impactful differences has been customer support. Pierina doesn’t wait days for help or talk to bots. She gets real people who understand her brand and solve issues on the same day.
“Support is direct, human, through Slack or WhatsApp. They answer the same day and resolve everything instantly.”
This level of personalized attention gives Pierina the confidence to scale.
After iLogistics: Freedom, Scalability, and Business Growth
Since moving to iLogistics USA, Pierina has seen dramatic improvements:
Orders have grown by 233%, from 20–30 per day to over 100.
All orders are shipped within 24 hours, even during high-volume spikes.
The founder no longer handles fulfillment—zero time spent packing.
She can now go live on TikTok from anywhere in the world.
Shopify is becoming a second strong sales channel.
"Now I can go live from anywhere in the world, knowing iLogistics USA is fulfilling every order."
– Pierina Montano Founder of Pierina Skin
The Turning Point: Delegating Without Losing Control
The breakthrough came when she realized she didn’t need to do it alone. What she needed was a reliable 3PL partner that could move fast, communicate clearly, and understand TikTok Shop workflows.
“They came into our lives at the perfect moment to change our story… Now I can end a live session and go to bed feeling peaceful, trusting that iLogisticsUSA is handling everything.”
– Pierina’s Founder
Looking Ahead: Shopify Growth and Multi-Channel Expansion
Pierina is now doubling down on growing their Shopify presence with the same energy and creativity that fueled their TikTok Shop success. With logistics fully delegated and optimized, the founder is free to focus on what truly scales a brand: building community, forging high-impact partnerships, and producing authentic content that resonates with their audience.
The brand plans to invest heavily in performance marketing, email automation, influencer campaigns, and cross-platform storytelling—while continuing to dominate TikTok Shop with strategic live sessions.
By combining the power of organic engagement with paid acquisition and multichannel selling, Pierina is laying the foundation for long-term growth and market leadership. With iLogistics USA handling their backend seamlessly, the team is positioned to take bold, confident steps into retail collaborations, international shipping, and perhaps even subscription-based models.
Fulfillment is no longer a bottleneck—it’s their silent growth engine.
When TikTok Takes Off, Your 3PL Better Keep Up: Pierina’s Leap from Chaos to Confidence
Pierina’s story is proof that ecommerce founders don’t need a massive team to grow like a 7-figure brand. They need the right fulfillment partner—one who listens, acts fast, and supports their mission.
Pierina isn’t just selling skincare. They’re selling peace of mind, empowerment, and transformation. That’s only possible because there’s a 3PL behind them who gets it.
If you’re a TikTok Shop brand looking to scale fast without burning out, now is your moment.
Talk to the team at iLogistics USA and get ready for your next level.
